Refund Policy

We want you to be confident in the solution you choose. This Refund Policy explains how refunds and cancellations work for Analytical Point, LLC solutions and services.

1. Subscription solutions

Ready-to-deploy solutions (AI agents, online stores, managed databases, course platforms, and websites) are billed monthly. You may cancel at any time from your account or by contacting [email protected]. Cancellation stops future billing; we do not provide prorated refunds for the current billing period, but your solution remains active through the end of the period you already paid for.

2. First 14 days

If you are not satisfied with a newly deployed solution within the first 14 days of your initial purchase, contact us and we will issue a full refund of your first payment, provided the solution has not been used to process a meaningful volume of live customer transactions or conversations.

3. Setup and custom work

Custom digital agency work (web development, design, marketing campaigns, and consulting) is billed according to the scope agreed in your proposal. Refunds for custom work are evaluated based on work already completed at the time of the cancellation request.

4. Infrastructure and AI platform purchases

Purchases made directly through our affiliated platforms, Wizzyx and Axomh, are governed by those platforms' own refund policies, which are provided at the time of purchase on their respective websites.

5. How to request a refund

Email [email protected] with your account details and the reason for your request. We aim to respond within two business days and process approved refunds within 5–10 business days to your original payment method.